Acceptable Use Policy

Effective: April 29, 2026

This Acceptable Use Policy (“AUP”) sets the rules for anyone using the Axolotl Army Service. It is part of, and incorporated by reference into, our Terms of Service. Violations of this AUP are violations of those Terms and grounds for suspension or termination of your account.

1. Scope

This AUP applies to every person and team that uses the Service, including account owners, invited team members, end recipients of outreach you send through the Service, and anyone who accesses our APIs or webhooks. You are responsible for the activity of anyone you give access to your account, and for the content and effects of anything sent or published using the Service on your behalf.

2. Prohibited content

You may not create, upload, generate, store, or distribute through the Service any content that is, or that is intended to:

• Illegal under the laws of any jurisdiction where you operate the Service or where the content is published or received.
• Sexually explicit, including any AI-generated child sexual abuse material (CSAM). We have zero tolerance. We report suspected CSAM to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement as required by law.
• Targeted harassment, doxing (publishing private identifying information without consent), or threats of violence against any person or group.
• Hate speech, defined as content that attacks or dehumanizes people based on race, ethnicity, national origin, religion, caste, sexual orientation, gender, gender identity, disability, or serious disease, consistent with U.S. and EU definitions of protected classes.
• Disinformation campaigns, election interference, manipulated media designed to mislead, or deepfakes of real people created or published without that person’s explicit, documented consent.
• Promotion or glorification of self-harm or suicide.
• Trademark, copyright, or other intellectual-property infringement. By uploading or generating content you assert that you have all rights you need to do so.
• Likenesses or voices of real people without their explicit, documented consent. This includes synthetic faces, voice clones, and any other deepfake of a real individual.

3. Prohibited conduct

You may not:

• Reverse-engineer, decompile, scrape, or attempt to extract data from the Service except through documented APIs and within their rate limits.
• Probe, scan, or test the security of the Service, attempt privilege escalation, or exploit a vulnerability outside our published responsible-disclosure process. Researchers acting in good faith should follow /legal/security.
• Use the Service to send spam. Cold outreach is permitted only when it follows the rules in Section 4 below. The Lead Finder outreach features include built-in unsubscribe handling (RFC 8058 one-click + footer link), suppression lists, mailbox warmup, domain-level send caps, deliverability throttling, and bounce-rate circuit breakers. CAN-SPAM and GDPR additionally require you to include a valid physical postal address, accurate sender identification, and a documented lawful basis (consent or legitimate interest) in your outreach copy and process — those obligations are yours as the sender. You may not bypass, suppress, or work around the platform guardrails.
• Share login credentials or use one account for multiple humans. Use the team-member feature (with OWNER, ADMIN, or MEMBER roles) to add collaborators.
• Resell or redistribute Service-generated content as a stock or template library without first confirming that the underlying model license permits it. Veo 3, Runway Gen-4.5, Anthropic, OpenAI, ElevenLabs, and Deepgram each impose their own terms on outputs.
• Circumvent usage limits, rate limits, or tier gates — including by creating multiple accounts, using stolen payment credentials, or coordinating across accounts to exceed quotas.
• Use the Service to build, train, or operate a product that competes directly with the Service, including by using its outputs as training data for a competing AI agent.
• Interfere with or disrupt the Service, our infrastructure, or other users — including denial-of-service attacks, sending malware, or running stress tests without our written permission.

4. Outreach and cold-email rules (Lead Finder)

If you use Lead Finder, the Outreach features, or any other Service capability that sends email or messages on your behalf, you are the sender of those messages. The Service is an automation tool with guardrails; final compliance with applicable law is your responsibility. You must:

• CAN-SPAM Act (United States). Identify yourself accurately as the sender; include a valid physical postal address in the footer of every commercial email; provide a clear and conspicuous unsubscribe mechanism that works for at least 30 days; do not use deceptive subject lines or headers; and honor opt-outs within 10 business days. The Service automates suppression on your behalf.
• GDPR (EU/EEA) and UK GDPR.Have a documented lawful basis for sending — typically legitimate interest with a documented balancing test, or explicit consent — honor the right to object, the right of access, and the right to erasure; and disclose the use of automated outreach to recipients on request.
• CASL (Canada). Have express or, where applicable, implied consent before sending commercial electronic messages; identify yourself accurately; and include a working unsubscribe link.
• Other jurisdictions.Comply with any other applicable anti-spam, marketing, or data-protection law that applies to you or to the recipients you contact (for example, Australia’s Spam Act, Brazil’s LGPD, India’s DPDP Act).
• Do not bypass the Service’s built-in unsubscribe handling, suppression list, mailbox warmup ramp, domain throttle, or bounce-rate circuit breaker. These exist to protect your sender reputation and the recipients’ rights and may not be disabled.

5. AI-specific rules

Beyond the general content rules in Section 2, AI-generated content on the Service is subject to these limits:

• Do not impersonate a real person without their explicit, documented consent. This includes voice cloning, face generation, and any form of synthetic identity capture.
• Do not generate content designed to defame, harass, blackmail, extort, or commit fraud against any person or organization.
• Do not generate content meant to deceive about its origin or authorship. Examples include fake testimonials presented as real customer statements, political deepfakes presented as authentic footage, and synthetic news clips presented as journalism.
• Do not generate content that violates the policies of any platform where you intend to publish it. TikTok, YouTube, Instagram, X, LinkedIn, Threads, Facebook, and other platforms have their own rules — including AI-disclosure requirements — and you must comply with them as the publisher.
• Where required by law (for example, the FTC’s endorsement and AI-disclosure guidance, or Article 50 of the EU AI Act), disclose that the content is AI-generated.

6. Reporting violations

• Security vulnerabilities or active abuse of our infrastructure: email security@axolotlarmy.net.
• Content abuse, copyright complaints, harassment, or other AUP violations: email legal@axolotlarmy.net.

We acknowledge reports within five (5) business days and update you on next steps. Please include enough information for us to identify the content or account involved (URLs, account names, screenshots, timestamps).

7. Consequences of violations

• First, non-egregious offense. We typically issue a warning, remove the offending content, and ask you to confirm you understand the rule. Repeat or unresolved violations escalate.
• Egregious offense. Conduct including (without limitation) CSAM, election manipulation, doxing, threats of violence, fraud, malware distribution, or coordinated platform abuse will result in immediate termination without notice, no refund, and reporting to law enforcement and platform partners where required.
• Repeated violations. A pattern of violations, even if individually minor, results in termination.
• Cooperation.We cooperate with valid law- enforcement requests and with platform partners’ trust-and- safety processes. We may preserve account data when we receive a credible legal-hold request.

8. Changes to this AUP

We may update this AUP from time to time. For material changes we will email you at least 30 days before the changes take effect and post a banner in the Portal. Continued use of the Service after the effective date constitutes acceptance of the updated AUP.

9. Contact

Questions about this AUP: legal@axolotlarmy.net.